Get immediate feedback from your customers.
Generate genuine customer reviews.
You have a lot of happy customers,
but how do others know that?
We help you get the good stuff online.
Hummingbird makes it easy for your customers to tell others about their experience.
Get your army of passionate advocates cheering for you online.
How It Works
We ask all of your customers if they’d recommend you to others based on their recent experience. Continuously monitoring the experience you provide ensures you know whether you’re delighting or disappointing your valued customers.
Let’s face it, sometimes things go wrong.
That’s ok; it’s what you do next that matters most. Hummingbird informs you immediately when things don’t go to plan, so you can take action before it becomes a social media disaster.
Your most powerful marketing tool is the voice of your happy customers. Get them cheering about your good work for you. Have them promote and advocate for your brand online.
What our Customers are Saying
In the highly competitive market, customer experience is one way that we differentiate ourselves from competitors. Continuously monitoring our customer service delivery ensures we always deliver to the highest possible standard, and the genuine online reviews from our customers build immediate trust and confidence in our offer.
We knew we needed to drive our online presence, but weren’t quite sure were to start. Hummingbird provides that starting point. It provides a way to get genuine feedback from our customers, and easily display it online for everyone looking for a prestige car to see.
We've generated positive reviews and improved our SEO rankings as a consequence. Hummingbird has definitely helped our business, especially team performance and accountability.